Your work, a little calmer. Your tools, quietly helping.
Teratai Works helps small businesses in Singapore place the right AI tools in the right spots — so the day runs more smoothly without anyone needing to become a tech expert.
Three ways we can help
Each service is sized for small business owners — no jargon, no pressure, just a steady hand getting the right tools in place.
A plain look at where AI can help
We spend one working session with you, review how your work flows, and mark a few realistic opportunities — noting honestly what is worthwhile and what is not. Suitable for services, studios, and shops of any size.
- Opportunity map of realistic AI fits
- Candid effort estimate with no obligation
- Short written summary you can keep
Connecting tools that work in the background
For teams ready to let supportive assistants handle routine work quietly, we connect dependable tools to your systems and tune them to your needs. Built for small businesses wanting a calmer surface to their day.
- Configuration across two to three weeks
- Staff walkthrough and written notes
- Fortnight of attentive support included
A patient partner tending your tools monthly
An ongoing monthly partnership for owners who prefer steady upkeep. We monitor your assistants, refine them as your needs shift, and review progress with you in modest, honest terms. Ideal for firms growing thoughtfully.
- Monthly upkeep and sensible tuning
- Weekday support and clear reporting
- Quarterly review of progress and direction
The surface stays calm. The roots do the work.
We work the way small businesses need — measured, clear, and without unnecessary complexity.
Plain language throughout
We explain what we are doing and why, using words you would use in conversation — not terms from a technical manual.
Honest scope, no extras pushed
We tell you what is actually useful for your size of business and what is not worth your time or money right now.
Paced to suit your team
There is no fixed timeline imposed on you. We move at a speed that your staff can absorb comfortably without disrupting the working day.
Local knowledge of Singapore business
We are based here, familiar with local workflows, tools, and the practical realities that small businesses in Singapore navigate daily.
Fits alongside what you already use
We look at the tools you have before suggesting anything new, so the result connects sensibly with your existing setup.
Ongoing support, not one-time advice
We stay available after the work is done — to answer questions, adjust what needs adjusting, and make sure things continue to run steadily.
Common worries, answered openly
"We are not a tech company — is AI still relevant for us?"
Very often, yes. Routine work — sorting enquiries, drafting replies, organising records — is present in most businesses and is where small AI tools tend to help most quietly.
"What if my team finds it complicated?"
We design the setup so the tools stay in the background. Your staff interact with them through familiar surfaces — email, chat, spreadsheets — without needing to learn new software.
"How long before we see any difference?"
For many clients, small time savings appear in the first few weeks. Larger shifts take a month or two as the tools settle into the rhythm of your work.
"What happens to our data?"
We only connect tools that handle your data within their published privacy terms. We explain each one clearly before proceeding, and we do not move forward if something does not sit comfortably with you.
Would a short conversation help clarify things?
There is no obligation to proceed after we speak. A Surface Reading session is a self-contained engagement — useful whether or not you decide to go further. Reach out and we will find a time that suits.
[email protected] · 71 Robinson Road, Singapore
Frequently asked
What does a Surface Reading session involve?
We spend a working session — usually two to three hours — going through how your business handles its day-to-day tasks. We ask about the work that takes the most time, note where things slow down, and identify a handful of places where a well-chosen tool could help. You leave with a short written map and a candid view of what is realistic.
Do we need to buy any software before working with you?
No. We review what you have first and only suggest tools that are genuinely suitable. Some useful AI assistants are free or low-cost at small business scale. We will tell you clearly what any tool costs before recommending it.
How long does a Beneath the Surface integration take?
Most integrations run over two to three weeks. The first week covers setup and configuration; the second and third weeks are for testing, staff walkthroughs, and adjustments. The fortnight of attentive support following handover gives your team time to settle in.
Can we start with a Surface Reading and move to integration later?
Yes, and many clients do. The reading gives you a clear picture of what is worth pursuing, which makes any subsequent integration more focused and less prone to scope creep. There is no obligation to continue after the reading.
What is covered under the Still Water Retainer each month?
Each month includes monitoring of your active tools, sensible tuning as your needs shift, weekday support for questions from your team, and a clear quarterly summary of how things are running. If something needs adjusting between reviews, we attend to it promptly.
Is this suitable for businesses with no prior experience with AI tools?
That is where we work most comfortably. Owners who have not yet tried these tools tend to have a clearer view of their actual needs, which makes the work more direct. We start from where you are, not from where we think you should be.
Our office in the heart of Singapore
71 Robinson Road, #13-06, Singapore 068895
Write to us — we read every message
Use the form below, or reach us directly by phone or email. We aim to reply within one working day.
Contact Details
Phone
+65 6692 4318Address
71 Robinson Road, #13-06
Singapore 068895
Working Hours
Monday – Friday: 9:00 am – 6:00 pm
Saturday: 10:00 am – 1:00 pm
Sunday: Closed